Frequently Asked Questions
Who is Synergy Diagnostic Laboratory?
SynergyDx is a CLIA (Federally) licensed medical laboratory to perform Covid-19 tests, established in 2012.
Can I order by phone?
Yes! You can schedule a Drive Up Testing appointment or order an At Home Test kit to be delivered to your home. Please call 954-835-5198.
What kind of test is it?
Our Covid-19 Test is a Nucleic Acid RT-PCR Test
Reverse-transcription polymerase chain reaction (RT-PCR) lab analysis is the gold-standard for COVID-19 detection, confirming the presence of the SARS-CoV-2 virus in a sample.
This test works by first converting the RNA of the SARS-CoV-2 virus, which may be present in a sample, into DNA. This DNA will then be amplified to an amount which can then be detected and analyzed by our team of clinical scientists within our CLIA-certified labs.
When will I get my results?
Within 36 hours from the time we receive your specimen.
How will I get my results?
You will receive your results by email (via a HIPPA-compliant system). Your results will include:
Your Date of Birth (DOB)
The type of test
The result of your test
The report date
The name, address, CLIA license of SynergyDx
Certified by Synergy Diagnostic Laboratory, Inc.
How can I get support?
You can email email@example.com or call (954) 835-5198. Simply tell us what you need and we will do our best to help you.
What types of collection kits are available?
We offer two Non-Invasive Collection Kits:
A Nasal Swab, which is what most countries require for traveling.
A Saliva Test, which you simply cough and spit into a tube.
What genes in our test are targeted to detect COVID-19?
The SynergyDX COVID-19 Assay is:
- Specific in the Detection of SARS-CoV-2 by targeting:
- Sensitive with a Limit of detection range of:
- Reliable in Performance with verified case studies from outbreak’s point of origin